Returns don't have to become a loss.
Use TB3's address as your store's return address. We receive, check, photograph and return the product to your stock. If you want, we reship to the end consumer. You don't need to be a fulfillment client here to use it.
USPS
Return label generated by us
PHOTO
Record of every received item
RESHIP
Included in the service
NO DEADLINE
Stays as long as you need
- 1
Seu consumidor pede a devolução. You call us.
- 2
Geramos o código de retorno. The customer drops it off at USPS with that label. The package is tracked from birth, you know where it is.
- 3
Recebemos e abrimos. Every item is checked and photographed on arrival.
- 4
Você decide. Intact product goes back to stock. Opened, tampered or expired product, we notify you and wait for your decision. Nothing is discarded without you knowing.
- 5
Reenvio, se você quiser. The product ships out again to an end consumer, with no extra service cost.
An untracked package is lost money.
When the customer ships on their own, you don't know if the package left, if it arrived, or what was inside. By generating the label we control it end to end, and you stop arguing with the customer over a return nobody can prove.
tracking from drop-off
photographic proof of what arrived
per-item history
You don't need to be our client.
If you produce elsewhere, or use another fulfillment, that's fine. The returns service works on its own. Many people arrive here and end up bringing the rest of the operation later, but that's your decision, not a condition.
Dropshipper shipping direct from China
Brand using another fulfillment center
Shopify store that just wants a US return address
TB3 client already operating with us
Quote by volume.
Cost varies by the volume of returns your operation generates. Send your number and we return a closed price.